Terms and Conditions

Effective: November 9, 2026

These Terms and Conditions ("Terms") govern your use of PropertyIQ and any related products, services or tools (collectively, the "Services"), operated by EMYX LLC, 3255 Lawrenceville-Suwanee Rd, Ste P #1064, Suwanee, GA 30024, USA ("we", "us" or "our").

By creating an account or using the Services you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 16 years old and able to enter into a binding contract to use the Services. If you use the Services on behalf of a business, you represent that you are authorised to bind that business, and "you" includes that business.

2. Accounts and security

You must provide accurate registration information and keep it current.
You are responsible for activity under your account and for keeping your credentials confidential.
One account is intended for one person. Agency plans may invite additional seats; each seat is a separate account with its own listings and leads.
Notify us promptly at support@emyx.co if you believe your account has been compromised.

3. Listings and acceptable use

You are solely responsible for the content you publish. You agree not to:

publish listings that are false, misleading, duplicate, or for properties you are not authorised to advertise;
publish content that is unlawful, discriminatory, harassing, or infringing;
upload photos or text you do not own or have permission to use;
scrape, overload, or attempt to circumvent rate limits, plan limits, or access controls;
use the Services to send unsolicited bulk messages or spam.

We may remove content or suspend accounts that breach these Terms. We are not obliged to monitor content, but we may act on reports.

4. Plans, fees and automatic renewal

Paid plans are billed in advance on a recurring basis through our payment processor (Stripe).
Subscriptions renew automatically at the end of each billing period unless you cancel before renewal. The price, interval and renewal date are shown in the Pricing tab and in your receipt.
You may cancel at any time from the Pricing tab. Access continues until the end of the paid period; we do not refund partial periods except where required by law.
We may change prices with advance notice. Changes apply from your next renewal, not retroactively.
Failed payments may result in suspension of paid features until the balance is settled.

5. Plan limits and fair use

Plans include the following limits. Exceeding a limit blocks the relevant action rather than incurring automatic charges.

Limit	Free	Pro	Agency
Listings	5	50	200
Photos per listing	5	20	50
Team seats	1	1	10
Storage	100 MB	2 GB	15 GB
API requests	60/min	300/min	600/min

We may adjust limits with reasonable notice. Limits are also described on the Pricing page.

6. Your content and licence

You keep ownership of the listings, photos and other content you upload. You grant us a non-exclusive, worldwide licence to host, store, reproduce and display that content solely to operate and promote the Services, for as long as it remains on the platform. You are responsible for having the rights needed to grant this licence.

7. Our intellectual property

The Services, including software, design and trademarks, are owned by us or our licensors. These Terms do not grant you any right to use our branding without permission.

8. Third-party services

The Services rely on third parties such as Stripe for payments and email providers for notifications. Your use of those services may be subject to their own terms. We are not responsible for third-party services we do not control.

9. Disclaimers

The Services are provided "as is" and "as available". We do not warrant that listings will be seen by any particular number of people, that leads will convert, or that the Services will be uninterrupted or error-free. We do not verify listings or the identity of users, and you should make your own enquiries before entering any transaction.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, data or goodwill. Our total liability for any claim relating to the Services is limited to the amount you paid us in the twelve months before the claim, or USD 100 if you paid nothing. Nothing in these Terms limits liability that cannot be limited by law.

11. Indemnity

You agree to indemnify us against claims arising from your content, your listings, or your breach of these Terms, including reasonable legal costs.

12. Suspension and termination

You may stop using the Services at any time and request deletion of your account.
We may suspend or terminate accounts that breach these Terms, create legal risk, or remain inactive for an extended period. Where we remove an inactive account, we will give notice to the registered email address where reasonably practicable.
On termination, your right to use the Services ends. Sections that by their nature should survive (including content licences, disclaimers, liability and indemnity) survive.

13. Changes to these Terms

We may update these Terms. Material changes will be announced on the site or by email before they take effect. Continued use after the effective date means you accept the updated Terms.

14. Governing law and disputes

EMYX LLC is organized under the laws of the State of Arizona, USA. These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Arizona, and you consent to their jurisdiction. Before filing a claim, please contact us so we can try to resolve the issue informally.

15. Copyright complaints

We respond to notices of copyright infringement under the Digital Millennium Copyright Act. Our designated agent and takedown process are described on the Copyright / DMCA page.

16. Privacy

How we handle personal information is described in our Privacy Policy, which forms part of these Terms.

17. Contact

Questions about these Terms: support@emyx.co
Postal: EMYX LLC, 3255 Lawrenceville-Suwanee Rd, Ste P #1064, Suwanee, GA 30024, USA